Shipping and Returns
Shipping Information
We offer free nationwide shipping across South Africa.
All orders are processed within 1 to 2 business days. Once your order is shipped, you will receive a confirmation email with tracking details.
Delivery usually takes 3 to 7 business days, depending on your location.
Please note that delivery times may vary during peak seasons or due to courier delays outside our control.
Returns and Refunds
We offer a 30 day money back guarantee.
If you are not satisfied with your purchase, you may request a return within 30 days of delivery.
To be eligible for a return:
The item must be unused and in its original packaging.
Proof of purchase is required.
Once your return is approved, we will provide return instructions by email.
After we receive and inspect the returned item, your refund will be processed to your original payment method within 5 to 10 business days.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery.
Send us your order number and clear photos of the issue so we can resolve it quickly.
How to Contact Us
For shipping or return questions, please contact us through our Contact page or email us using the details provided in the footer.
We are here to help.